Privacy policy

Last Updated: November 13, 2026

At Zivella, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place an order, or contact our customer service team.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you visit or shop at Zivella, we collect certain information necessary to operate our online store, process orders, provide customer support, and improve your shopping experience.

Personal Information

When you place an order, create an account, subscribe to our emails, or contact us, we may collect the following information:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order details and purchase history

  • Customer service communications

Payment Information

When you make a purchase, payment information is processed securely through Shopify and its supported payment service providers.

Payment details may include payment method information, transaction records, and billing information. Z